General Hotel Assistant

Knutsford, Newcastle

We are looking for a General Hotel Assistant who will be responsible for all aspects of operations at the hotel and provide support to the Operations Manager. The job will involve general hotel duties across multiple departments.

AG Hotels Group is a growing hotel management company backed by major institutional investors. The company owns a portfolio of 9 hotels across the UK and is rapidly increasing its national footprint. We have gone from strength to strength and are rapidly expanding. Our work culture is all about connecting, growing, having fun, and making an impact.

No. of positions: 2
Locations: Newcastle | Knutsford
Reports to: Operations Manager

Key Responsibilities

  • General reception duties and administration
  • Handling of guests’ enquiries and complaints in an effective manner
  • Reporting accidents and emergencies to the senior team
  • Ensure all health and safety compliance are in place
  • General housekeeping duties
  • General everyday tasks for the smooth running of the hotel
  • Any other reasonable task as assigned by the line manager


  • Should have a prior similar experience
  • Should be motivated and have a strong work ethic
  • Experience of the restaurant will be an added advantage
  • The candidate should have a high level of IT proficiency
  • Passion for the Hotel industry
  • Flexible attitude

We are an investor in people and as a General Hotel Assistant, you will be given ample opportunities to shine, challenge yourself and realise your full potential. Join us if you are a dynamic and self-driven person with a passion for hospitality.


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