Front of House/Receptionist

Knutsford

We are hiring a Front of House/Receptionist, someone who puts our people at the heart of everything we do. We are an investor in people, and you will be given ample opportunities to shine, challenge yourself, lead others and realise your full potential.  

Reports To: Operations Manager 

Key Responsibilities 

  • General reception duties and administration 
  • Deal efficiently with enquiries from guests in person and on the telephone
  • Deal efficiently with reservation enquiries from guests in person and on the telephone
  • Reporting accidents and emergencies to the senior team
  • Helping and supporting other departments
  • To attend and give hand over at the end and start of your shift 
  • Any other reasonable work as assigned by the line manager

Prerequisites 

  • Should have a background in Front Office Hospitality 
  • Should be willing to multitask 
  • Passion for the hotel industry 
  • The candidate should have a high level of IT proficiency 
  • He/ she must have an attention to detail with a proactive approach 
  • Should have a flexible attitude 

 

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