Our Cookies Policy


AG Hotels Group website www.aghotels.co.uk uses cookies to distinguish you from other users. This helps us to provide you with an enhanced experience when you browse the Website, remember you as an existing customer and allow us to improve our site. Cookies can also be used to collect information about the user which allows the Website operator or third party to create a profile of the user for the purpose of providing the user with targeted and interest-based advertising.

Most browsers automatically accept cookies by default, but users can change those settings to block some or all cookies.

By continuing to browse the Website, you are agreeing to the use of cookies by AG Hotels Group and its carefully selected third-party providers as set out in the policy.

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

Cookies are used by all devices or digital channels which can access the Website (including through a mobile, tablet or app).

Types of cookies

There are many different types of cookies that perform different functions. These include:

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests as well as allow you to participate in customer surveys. These cookies are usually placed by advertising networks with our permission, and we may share this information with third parties for these purposes.

Social media cookies: These cookies are used when you share information using social media sharing buttons on the Website. The social media platform will record that you have done this.

What cookies does the AG Hotels Group website use?

The Website uses session cookies to manage and run certain applications and functions, but these cookies expire after the user’s session in the website terminates. In addition, the Website uses the standard Google Analytics cookies to anonymously monitor traffic and usage of the Website.

We may also employ cookies and action tags (also known as single-pixel gifs or web beacons) to collect information about your use of, and activities on, our Website for our use but also for use by third parties that serve advertisements about AG Hotels Group on other sites you may visit.  For instance, we may use third party programs/services, such as AdSense or AdWords run by Google Inc. (“Google”), to serve advertisements on our behalf across the Internet. These third-party programs/services may collect information about your visits to our website. In addition to the information about your visits to our Website, third parties may also use the information about your visits to other sites to target advertisements for services available from AG Hotels Group.

If you would like further details of the cookies being used, please contact us at care@aghotels.co.uk.

If you do not agree to the use of these cookies, please use the ‘Managing your cookies’ section on the welcome screen to adjust your settings.

Managing your cookies

Cookies are used to offer a personalised and enhanced experience when visiting the website and cookies need to be enabled on your browser as certain features will not work if you reject cookies.

If you choose not to allow cookies you will still be able to browse the Website but you may not be able to access all parts of our site.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies as well as deleting all current cookies. Further information on how to do this and the different options are available from the help feature included in your browser. Each browser on every computer or device will have a separate setting and amending the settings or deleting pre-existing cookies on one browser will not automatically amend the setting for another browser, computer, or device.

AG Hotels Group is not responsible for the content of external platforms.

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